I had their “VDS” hosting package. Watch out, because in their terminology VDS != VPS – VDS is Sphera based, and this solution doesn’t give you real root access, just “nearly root”. Anyway, I had one of the cheaper plans (standard I believe) and it was very limited, despite having admin access I was unable to install new programs on the server and their basic configuration is, well, pretty basic (for example, there is no Midnight Commander). Their initial setup is very insecure, because the same password is used for FTP / mail and SSH, and it’s very hard to change this. Another thing is that php is mod_php without any kind of www accounts separation, so you can’t use it for e.g. hosting your clients’ sites. As for speed, it was pretty decent. As for support… Well, they’re are friendly, but I once had problem with adding domain name and their response was “it’s not valid domain name” – however it was, and after some time it automagically started working. I think their VDS packages my be good for someone who’s looking for high-spec shared hosting, because as VPS they’re not very good. I also must add that their control panel isn’t too good either and despite being very feature-limited it’s difficult to use and it doesn’t work correctly in Opera browser.
Well this is quite an awesome webhost.Though it requires you to enter your credit card details and your telephone number you dont need to get scared regarding over charging.Trust me with them your personal details are save.They have not disappointed me for the past 1 year of being with them in terms of uptime,reliability,support.Since they got multiple servers you will get maximum possible quality webhosting .They only downside is that you have to take the pain to install each features manually,well thats a big effort i know.But hey its worth it.their service is really good and they deserve Two thumbs up and thats for sure.
I had my site and domain (bienhoangtap.com) hosted on DigitalSpace, aka jumpline from July last year. Everything has been fine since April 10th this year. My site suddenly disappeared without any notice. I even could not log into my account. When I called (from United Kingdom), it took me nearly half an hour to finally get someone answering the phone. And I was told that my site abused their server, produced lots of loads and so on. Meanwhile, my site is only a small forum of roughly 50 people and nothing happened for a long time. The thing made me most angry is that they remove my site without making any contact or support to identify the source of problem. Poor me when I so believed in them that I did not back up my database for a long time since I am quite busy at that moment. When I begged them to put my site online again for a couple of minutes, they promised to do so after 5 – 10 mins but did nothing. It wasted me another couple of value hours. Too angry and disappointed.
I would recommend you this hosting company if you love to have some bullshit service and the worst nightmare customer service a hosting company could offer
Reviews (3)
pozmu
December 15th, 2008 at 9:22 pm
I had their “VDS” hosting package. Watch out, because in their terminology VDS != VPS – VDS is Sphera based, and this solution doesn’t give you real root access, just “nearly root”. Anyway, I had one of the cheaper plans (standard I believe) and it was very limited, despite having admin access I was unable to install new programs on the server and their basic configuration is, well, pretty basic (for example, there is no Midnight Commander). Their initial setup is very insecure, because the same password is used for FTP / mail and SSH, and it’s very hard to change this. Another thing is that php is mod_php without any kind of www accounts separation, so you can’t use it for e.g. hosting your clients’ sites. As for speed, it was pretty decent. As for support… Well, they’re are friendly, but I once had problem with adding domain name and their response was “it’s not valid domain name” – however it was, and after some time it automagically started working. I think their VDS packages my be good for someone who’s looking for high-spec shared hosting, because as VPS they’re not very good. I also must add that their control panel isn’t too good either and despite being very feature-limited it’s difficult to use and it doesn’t work correctly in Opera browser.
Reply
Andrew
December 27th, 2008 at 11:12 am
Well this is quite an awesome webhost.Though it requires you to enter your credit card details and your telephone number you dont need to get scared regarding over charging.Trust me with them your personal details are save.They have not disappointed me for the past 1 year of being with them in terms of uptime,reliability,support.Since they got multiple servers you will get maximum possible quality webhosting
.They only downside is that you have to take the pain to install each features manually,well thats a big effort i know.But hey its worth it.their service is really good and they deserve Two thumbs up and thats for sure.
Reply
TIEN NGUYEN
April 14th, 2009 at 9:44 am
I had my site and domain (bienhoangtap.com) hosted on DigitalSpace, aka jumpline from July last year. Everything has been fine since April 10th this year. My site suddenly disappeared without any notice. I even could not log into my account. When I called (from United Kingdom), it took me nearly half an hour to finally get someone answering the phone. And I was told that my site abused their server, produced lots of loads and so on. Meanwhile, my site is only a small forum of roughly 50 people and nothing happened for a long time. The thing made me most angry is that they remove my site without making any contact or support to identify the source of problem. Poor me when I so believed in them that I did not back up my database for a long time since I am quite busy at that moment. When I begged them to put my site online again for a couple of minutes, they promised to do so after 5 – 10 mins but did nothing. It wasted me another couple of value hours. Too angry and disappointed.
I would recommend you this hosting company if you love to have some bullshit service and the worst nightmare customer service a hosting company could offer
Reply
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